Spearline is a company that provides end-to-end SaaS-based number testing solutions for toll and toll-free numbers, as well as WebRTC communications. They specialize in testing audio quality and connectivity in-country for global telecoms infrastructure.

Why work with us

Simply put, Spearline checks that the phone numbers of its customers are always up and running. It communicates telecoms issues to its customers so that they can be resolved before they are customer-impacting for their organizations. Through Spearline, multinationals can have conversations with their customers, and without unnecessary interruptions on the line. As of October 2019, Spearline’s coverage reaches 89% of landlines and 88% of the world’s economic activity (GDP) across the globe. In 2019, Spearline’s customer satisfaction (CSAT: 100%) and customer loyalty (NPS: 85) scores are world-class. Spearline allows its customers to proactively monitor their phone lines and instantly alerts them when issues arise. This means that multinationals can promptly troubleshoot the issue and deal with it promptly. Spearline also allows customers to ensure that their phone numbers are working to the highest standard, thereby increasing customer experience. In turn, this helps to create a positive brand image and reduce customer churn, amongst other benefits.