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Basic Info

Domestic IVR Mapping In Over 100+ Countries. Experience real-time toll and toll-free number testing with Klearcom’s single-test SaaS platform, featuring fixed line/GSM, no installation, and 24/7 triage.

Klearcom has developed a non-intrusive AI-Driven SaaS platform that ensures multinational contact centers are the first to know about issues with their domestic speech-based IVRs, pinpointing root causes in real-time. Klearcom helps avoid customer outages in over 100+ countries.

Our AI platform rapidly detects and addresses problems, analyzing the full customer call path, benchmarking performance, and alerting on every issue. Using machine learning, automatic speech recognition, and audio fingerprinting, we provide a holistic view of the call from customer to agent with a single test, which is highly attractive to our enterprise customers.

Why work with us

100+ Countries - Local Testing

In more than 100+ countries, we offer local testing for both phone numbers and IVRs in a single test call. This unparalleled global reach ensures that you can validate your telecom services locally in each country, no matter where your operations are.

Most Extensive Carrier Base

We understand the importance of comprehensive testing. In every country we serve, we offer a minimum of 2 to 4 telecom operators, allowing you to truly validate and test across all local operators. This means you can be confident that your services work seamlessly, regardless of the telecom provider.

Transcribe 100+ Languages And Dialects

Language should never be a barrier. Our platform transcribes content in over 100+ languages and dialects. Say goodbye to the hassle of manual translation; Klearcom does it at the click of a button.

24/7/365 Triage Support

We take real-time failure validation and issue resolution seriously. Whether you're operating an On-Prem or cloud-based contact center or telecom service, our platform offers 24/7 support with no installations required. We ensure your systems perform flawlessly around the clock.

Non-Intrusive Audio Quality Testing

Our non-intrusive audio quality testing saves you time and eliminates the need for complex installations. We enable you to assess raw audio quality effortlessly.

Mobile And Fixed Testing

Klearcom offers both mobile and fixed-line testing at no extra charge. We understand that your customers can connect in various ways, and we ensure your services work seamlessly across communication channels.

Unlimited Voice Channels, No Port Restrictions

Unlike competitors, we don't charge on a per-port basis. In every country we serve, we guarantee a minimum of 30 concurrent channels, always open and always on, to accommodate your testing needs.

Clients (3)

Pfizer

Pfizer: One of the world's premier biopharmaceutical companies Discover the commonalities and differences between biologics vs. biosimilars — especially when it comes to cost. The world's la... read more

Danfoss

Danfoss engineers advanced technologies that enhance energy efficiency and sustainability in various sectors, including refrigeration, heating, and renewable energy, to support the growing d... read more

CHEMTREC

CHEMTREC is a global leader in providing emergency incident support and information for hazardous material shippers, offering round-the-clock critical response resources and compliance assis... read more

Brochure

Company focus

Services

Enterprise Software
Business Intelligence
Data Analytics
Enterprise Applications
Telecommunications
Software

Industries

Accounting
Animation
Apparel & Fashion
Architecture & Planning
Automotive
Aerospace
Banking
Biotechnology
Capital Markets
Chemicals
Civil Engineering
Commercial Real Estate
Computer Games
Computer Hardware
Computer & Network Security
Computer Software
Consumer Goods
Consumer Services
Cosmetics
Cybersecurity
Dairy
Education Management
E-learning
Electrical/Electronic Manufacturing
Entertainment
Environmental Services
Events Services
Facilities Services
Farming
Financial Services
Food & Beverages
Government Administration
Healthcare
Hospitality
Human Resources
Industrial Automation
Information Technology and Services
Insurance
Investment Management
Law Enforcement
Legal Services
Leisure, Travel & Tourism
Local Authorities
Logistics and Supply Chain
Luxury Goods & Jeweller
Machinery
Manufacturing
Marketing and Advertising
Media
Medical Devices
Mining & Metals
Museums and Institutions
Nanotechnology
Offshore Wind
Oil & Energy
Outsourcing/Offshoring
Packaging and Containers
Pharmaceutical & Biopharmaceutical
Renewables & Environment
Restaurants
Retail
Security
Semiconductors
Sports
Staffing and Recruiting
Telecommunications
Transportation/Trucking/Railroad
Venture Capital & Private Equity
Veterinary
Warehousing
Wellness and Fitness
Data Centres
Airline
Construction
Space
Circularity
Battery - Giga
Pharma-Life Science Lab
Modular-Modern Methods of Construction
Public Infrastructure & Utilities Builds
Film & TV
Advertising
Agriculture
Airports
Alternative Energy
Animal Health
Arts & Crafts
Artificial Intelligence
Audiovisual
Battery Development
Cleanrooms
Communications
Consultancy
Defence
Digital Marketing
Do It Yourself (DIY)
Energy
Engineering
Fashion Industry
Film Industry
Horticulture
Home Design
HORECA
Hospitals
Infrastructure Projects
Insulation
Labelling
Laboratories
Mobility
Nautical Industry
Police
Printing
Public Administration
Public Transport
Quantum Computing
Research Centres
Railways
Recycling
Residential Building
Robotics
Safety & Protection
Sales & Sales Enablement
Solar Energy
Sustainability
Textiles
Tourism
Toy Industry
Universities
Utility Companies
Videogames
Waste Management
Wind Energy
Wood Industry
Zoos
Custom Moulding for Rotational Moulding
Agriculture OEMs

Projects or Case studies (1)

Klearcom Ensures CHEMTREC's Global Call Quality with Zero Integration

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Challenge: CHEMTREC, a global leader in emergency call center services for the chemical industry, faced issues with their manual, reactive phone monitoring processes. They needed to test customer call paths in real-time without modifying their IVR systems and complying with strict regulations. Solution: Klearcom was chosen for its unique, non-intrusive, integration-free solution that tests the actual customer call path and reports on audio quality without requiring PESQ or POLQA files. Klearcom’s provided real-time alerts and detailed diagnostics, allowing for immediate response and resolution. Implementation & Results: Klearcom’s Client Operations team provided immediate support, diagnosing and resolving issues quickly. Their 24/7/365 Network Operations Center (NOC) ensured constant monitoring and reliability. The partnership led to a 99.9% uptime success rate, real-time diagnostics and alerts drastically reduced response times and ensured a smooth migration to cloud-based systems.

Contacts

Ian Dunne Avatar

Ian Dunne

Content Marketing Specialist

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